Here are some questions about our GroupMail email newsletter software that we get asked enough to warrant inclusion on an FAQ page. 1. Are the prices listed on the GroupMail website a one-time cost or an annual cost? GroupMail email newsletter software is a one-time purchase for a software license. There are no monthly or [...more]

“Where do I go to download my GroupMail newsletter software, check the status of my Upgrade Protection or change my login details and other GroupMail account settings?” The GroupMail Customer Resources Area is the place where you can download copies of your software, updates, new releases or supporting items (like the .pdf version of the [...more]

This article will take you step-by-step through the email setup to delivery of your GroupMail email newsletter software. Ready? 1. First, let’s create a sender identity and tell GroupMail what mail server to use for sending. 2. Next, let’s create a group to add recipients to. 3. Now, let’s import some email addresses from a [...more]

Hi, I just upgraded from the GroupMail Personal Edition to the Business Edition. I installed my new Business Edition from the website, but the Personal Edition keeps opening. What am I doing wrong? – Tony, a confused GroupMail customer Man, I think you broke it. Just kidding. It sounds like the upgrade didn’t automatically overwrite [...more]

They say that a picture says a thousand words. So what does a video say? If you would like to actually see us working with GroupMail rather than reading the GroupMail tutorials which are available on our site, here are links to some of the GroupMail software video instructions currently available. How to configure your [...more]

Does your ISP limit the number of emails you can send each hour or each day? Of course they do! Every outgoing SMTP mail server has an email send policy which includes hourly or daily email send limits. This policy will ultimately determine how many emails you can send each day. If you try to [...more]